A transaction defect rate that is 0.5% or less, with no more than three defects from individual buyers.You must also meet eBay's requirements in three areas:transactions, shipment and resolutions. Accepting returns on any of your goods (although this isn't a hard and fast rule, eBay recommends that you do this).Ensuring your terms and conditions are clear and correct (this includes your shipping and returns policy).Making sure you have an accurate origin location on your products (for example, if your product is being sent from London, you need to mention that).You must comply with eBay's "Selling Practices Policy", which includes:.You need to have sold £1,000 worth of products over a minimum of 100 transactions.To start with, your account must have been active for at least 90 days.So, what does it take to be awarded Top Rated Seller status?īelow, we've listed some of the milestones you must hit (and maintain) to be in with a chance. How to become a Top Rated Seller on eBay. If you check back every month (in the UK, eBay evaluates accounts on the 20th of each month), eBay will mark which listings are eligible for Top Rated benefits or they'll let you know which areas you can improve to boost your status. Where to find your eBay seller status.įinding your eBay seller status is easy as it's clearly listed in your Seller Dashboard. In fact, eBay Top Rated Sellers can claim a 10% discount on final value fees. If you've got a couple of listings you want to boost during peak seasons, it's worth noting that eBay gives their top sellers credit towards Promoted Listings on a quarterly basis.įor guidance on advertising through eBay with Promoted Listings, have a read of this. The added bonus of the swanky badge also indicates that you're a legitimate seller, which might encourage on-the-fence shoppers to buy from you. This means that more potential buyers are likely to come across your products. Top Rated Seller listings often frog leap their way up the search results to a higher position. eBay Top Rated Seller benefits.Īside from the glory of having a Top Rated Seller badge on your eBay listings, there are a few other benefits that sellers with this title can expect to see. Now although eBay don't flaunt a specific set of guidelines to determine what makes a seller's customer service 'exceptional', this eBay seller status is usually awarded to merchants who exceed a certain amount of monthly sales, have very few transaction defects and a low late shipment rate, amongst other factors we'll get to in a moment.īut first.let's take a look at the benefits of being an eBay Top Rated Seller. In fact, to really hammer home the importance of top-notch customer service, eBay will only award Top Rated Seller status - not to mention provide the subsequent benefits - to sellers who are seen to provide their customers with an exceptional level of service. If eBay doesn't hold its sellers to such high standards, buyers will simply go and splash their cash elsewhere (and trust us, there are tons of other online marketplaces for them to choose from). What does eBay Top Rated Seller status mean?ĮBay is a huge advocate of good customer service, and their Top Rated Seller status is homage to this. We'll also outline the differences between the three premium eBay seller statuses Top Rated, Top Rated Plus and Power Seller. Throughout this guide, we're going to break down exactly what the eBay Top Rated Seller status is and the specific criteria you have to meet to get it. In fact, this isn't helped given that there are several other statuses awarded to high-performing sellers. Now while this premium eBay rating is reserved to sellers who meet a certain criteria, knowing exactly what you need to do to meet this criteria can be confusing. While there's no denying that boosting visibility on eBay is a challenge, there is a way you can significantly improve your chances of being found by prospective customers.īy acquiring eBay's Top Rated Seller status. With more than 25 million sellers on eBay, rising above the competition and getting your products seen by potential buyers can feel near-on impossible.
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